Our returns policy
Items can only be returned if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and unopened and must be returned within 31 days of despatch.
If you wish to return an item for a refund/replacement, send the items back to the below address. If you no longer have your invoice, please include an explanatory note quoting your order number and reason for return.
Refund/replacement will be processed within 10 working days.
Smart Beauty Returns Department
PO Box 293
For further information or assistance please contact us using the form below and we will respond as soon as we can.
Please check our help centre for help in finding an immediate answer to our most commonly asked questions.
Please provide us with some details of your query: